FAQS REGARDING CHOOSING AN AIDE:
When choosing an aide, consider factors such as the aide’s experience, qualifications, personality, compatibility with the client’s needs and preferences, and any specific skills or expertise required for the role.
Yes, we strive to accommodate client preferences whenever possible and will do our best to match clients with aides who meet their specific needs and preferences.
We offer comprehensive training programs and ongoing support to aides to ensure they are equipped with the knowledge, skills, and resources needed to provide exceptional care to our clients.
If you are not satisfied with the aide assigned to you or your loved one, please contact us to discuss your concerns. We will work with you to address any issues and, if necessary, make arrangements for a different aide to provide care.
We strive to provide continuity of care by assigning the same aide or a consistent team of aides to clients whenever possible. This helps to build trust and rapport between the client and the caregiver(s) and ensures consistency in care delivery.
FAQS REGARDING PAY FOR EMPLOYEES:
Employees are typically paid on a weekly basis, with payments issued every week.
Yes, caregivers are eligible for overtime pay in accordance with state and federal labor laws. Overtime pay is provided for hours worked beyond the standard 40-hour workweek.
The hiring process typically involves submitting an application, participating in interviews, completing background checks and screenings, and attending orientation and training sessions.